You can also find information on the changing rules and regulations for Ukrainians who want to work in the Netherlands, what initiatives are set up in the Leiden region to help, and what help our partners offer.
Helplines for Ukrainians
For urgent help, contact the Ministry of Foreign Affairs directly at any time at +31 247 247 247.
On refugeehelp.com you can find more information on how the Netherlands can help you (in English, Dutch, Russian and Ukrainian).
The Red Cross has a WhatsApp helpline for Ukrainians that arrive in the Netherlands. Record a message in either Ukrainian or English and you will get a response in that language. The number is +31 6 48158053.
Municipalities also have dedicated help teams - see above. You can also contact our help desk at firstname.lastname@example.org
For the most up-to-date information, see this page.
Gemeente Leiden's website also has information for Ukrainians in Dutch, Ukrainian and English. There is a shelter for refugees open at Schipholweg 68 near Leiden Centraal.
Registration and Asylum Procedure
Refugees from Ukraine need to register with their local municipality (see municpality websites above for more information). The Immigratie- en Naturalisatiedienst (IND) will be automatically notified.
Later refugees will need to apply for asylum with the IND. The IND will provide a document to prove temporary protection and will not decide on the asylum for as long as the EU temporary protection scheme runs (up to 3 years). There is a transition period until the residence status can be proven with the residence document.
Non-documented third country nationals will need further assessment and would need to apply for asylum in Ter Apel if they cannot prove their legal residence in Ukraine.
Visas for Ukrainians in the Netherlands
Ukrainian nationals who were already in the Netherlands on short-stay visas can extend their stay by 90 days. The Immigration and Naturalisation Service (IND) is taking the current situation in Ukraine into account and is flexible regarding pending visa, residence permit or asylum decisions. Ukrainian nationals that have previously been rejected asylum in the Netherlands will not be obliged to return to Ukraine.
For the most up-to-date information on how to apply for visa extensions and the Dutch government’s actions regarding Ukrainian nationals in the Netherlands please visit the IND’s site here.
Working in the Netherlands
From 1st April 2022 Ukrainian nationals do not need a work permit to work in the Netherlands. A BSN is needed and salary must be paid into a bank account. Employers need to notify the UWV 2 days before the work starts. Non-Ukrainian nationals are not entitled to work yet under temporary protection, but need to wait for new regulations or apply for a regular work permit. Currently, Ukrainian refugees cannot work as a self-employed person (ZZP).
Subsistence Allowances for Ukrainian Refugees
Adults and children can receive €205 for food and €55 for clothing and other personal items. Refugees get their subsistence allowance from the municipality where they are registered. They receive the money in their bank account, on a money card, in cash or in goods.
Sports and Culture Tips for Ukrainian Refugees
Ukrainian refugees can now find tips for sports and cultural activities in the Netherlands on this online platform. Connect Ukraine offers information about this initative and shows all participating municipalities. The website was set up by the Dutch organisation Culture & Sportstimulation (CSN). Figures from the Ministry of Justice and Security show that almost 56,000 refugees from Ukraine are now registered with a Dutch municipality.
Want to Help?
- The Solidarity with Ukraine - Leiden Area facebook group has local initiatives, events and information
- Incluzio is organising volunteers on behalf of Leiden Municipality. Contact them at email@example.com
- Leiden Helpt Oekraine is selling blue/yellow wristbands to raise money for Giro 555. You can get them here.
- On The Red Cross' website you can find out how to donate, volunteer, or host someone in your home. More information here.
- Are you hosting refugees? There is a cultural guide that explains cultural aspects to keep in mind.
Carousel, use arrow keys to navigate.
Book your FREE ad hoc call
New2NL truly sympathizes with the families who have fled the war in Ukraine. I hope that you’ll feel welcome in your new country, and that you’ll find your feet soon, despite all awful things happening around you. To the parents who have managed to reach the Netherlands, New2NL is offering a free 15-minute video call to talk about the school options for their children. Dutch – international – temporary – longer term; there is a lot to consider. I am happy to help.
Lebara: Free Calls to Ukraine
With a SIM card from our partner Lebara, anyone in the Netherlands can make free calls and texts to Ukraine.