Helpdesk for Internationals


Ground floor of Stadskantoor Leiden (LEVEL building)
Bargelaan 190
2333 CW Leiden
Plan your route

Every Monday afternoon, our ACCESS helpdesk volunteers are available to give free help and advice.

Walk-in HoursĀ 
Mondays 13:00 - 15:00
No appointment needed, just drop by the Expat Centre Leiden helpdesk on the groundfloor of Stadskantoor Leiden (LEVEL building).

Video Appointments
Mondays 15:00 - 17:00
Book a time here

You can also contact the helpdesk via e-mail at info@expatcentreleiden.nl. We will try to answer your questions within 5 working days.

And don't forget to check our website too. We have lots of information about every stage of moving to and living in Leiden as an international!


  • Every monday from 13:00 to 17:00
  • Note: opening times may be different during public holidays