In common business contact, meetings or negotiations will be quick and efficient. The Dutch place great importance on planning and the efficient use of time. This means that you must to be on time. Do not stay longer than necessary. If you are delayed, ring ahead. Do not cancel your appointment on short notice and do not arrive uninvited or unexpected.
The Dutch do not use titles when they talk to people. In writing, you can state a title, but this is only done in official letters.
The Dutch generally avoid superlatives. Compliments are offered sparingly, and to say that something is ‘not bad’ is to praise it.